Frequently Asked Questions
Everything you need to know about your next Larroudé purchase.
How do I determine the right size for my Larroudé shoes?
Most of our styles run true to size. We recommend checking the specific 'Size & Fit' notes on each product page, as some pointed-toe styles may require sizing up a half-size for optimal comfort.
What is your return and exchange policy?
We offer returns and exchanges on unworn merchandise within 21 days of delivery. Items must be returned in their original packaging, including the dust bag and shoe box, to be eligible for a refund.
Do you offer international shipping?
Yes, Larroudé ships worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your location and selected carrier.
How should I care for my leather and suede shoes?
To maintain the quality of your shoes, avoid prolonged exposure to moisture and direct heat. For suede, use a soft-bristled brush to remove surface dirt, and for leather, apply a high-quality conditioner to prevent cracking.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is processed quickly to ensure fast delivery. Please contact our customer service team immediately at hello@larroude.com, and we will do our best to accommodate your request if the order hasn't shipped.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Shop Pay. We also offer interest-free installment options through Affirm for eligible customers.